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CONSUMER SURVEY

 

IFMT Member Search

:: The Irish Federation of Master Tradesmen :: IFMT Certified Master Tradesmen and Contractors

Have you ever had a bad experience or not been fully satisfied with a tradesman?

Yes
No

What were the reasons for this?

Poor Timekeeping
Unreliable

Bad Workmanship
Materials not Sound
Overcharging
Unnecessary Delays
Poor After Sales


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Consumers are the very core of the IFMT's purpose and we ensure that a strong consumer voice is heard throughout our organisation. We rely heavily on the opinions and expectations of consumers and by working closely with them the IFMT can learn and adapt to current concerns and issues. Also, by ensuring that our high standards are met and maintained through the IFMT's Code of Practice and strict entry process we can be satisfied that we will be the leading referral service for skilled, reputable and recommended Tradesmen and Contractors in Ireland. Our organisation will go from strength to strength and our valuable members will retain a strong reputation that is so important in today's growing industry.

Please help us in our mission to to help you by completing the following Consumer Survey.

1) What trade type represents the most recent Tradesmen that you hired?

2) How do you rate their ability to arrive at the job on the designated date at the correct time.

Very Poor
Poor
Ok
Good
Very Good

3) Did they complete the works/project by the specified completion/target date?

Yes Go to Question 5
No Go to Question 4

4) How long after the original target date for completion did you wait until the works/project was finally completed?

Up to 2 Weeks
2 to 1 Month
1 to 3 Months
3 to 6 Months
6 Months or More

5) Did the Tradesmen tidy up and leave the site/area in the same condition as it was found?

Yes
No

6) Did any defects in the work arise after work was completed?

Yes Go to Question 7
No
Go to Question 8

7) Did the Tradesmen return to the Job to resolve this issue?

Yes
No
Did not contact the Tradesmen to resolve

8) How would you rate the overall quality of the workmanship?

Very Poor
Poor
Ok
Good
Very Good

9) Did you incur any additional charges against your original quote where these charges were not mentioned or approved by your beforehand?

Yes
No

10) Would you hire this Tradesmen again?

Yes
No

 

  :: The Irish Federation of Master Tradesmen :: IFMT Certified Master Tradesmen and Contractors
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